Pushing Technology Out to the Branches

In last year's Report to the Community, we talked about the opening of our innovative TechCentral, a one-of-a-kind technology and learning center at Main Library that offers a variety of computer and technology-related services. In 2013, TechCentral continued to expand, as we made the technology more available in our neighborhoods by adding more computers in all of our branches and by providing more hands-on programs and training.

The public responded by logging in more the 1.3 million computer sessions. This was the first year that we surpassed one million sessions.

In addition to the computer classes offered through TechCentral, the Library also test-piloted a program for providing one-on-one assistance. Through the Library's "Check Out a Trainer" program, patrons can reserve a staff person for 15-minute intervals to assist with computer skills and resume development. By teaching people to be more computer savvy, we can effectively make them more employable, independent and engaged in the community.